Frequently Asked Questions
Learn about shipping costs, process times, converting, and more.
Do you provide shipping?
Yes, we can provide shipping options. We can also work with your preferred courier if you have an account with them.
International shipping must be supplied by the customer. We can help you with documents for customs to facilitate shipping.
Do you have a minimum order quantity?
Yes, our minimum order quantity is $250. However, if you’d like to purchase retail products, please visit our online sister company The Felt Store.
Do you have technical specifications for products?
Yes, you can view all our technical data sheets here. If you’d like to learn more about a product, please contact us.
Can you cut or convert the material for me?
Yes, we can cut and convert all materials for you. As vertically integrated manufacturers, we can supply you with the material as well as convert them into products or cut them to your specification.
If I have a custom shape I need cut in the material, can you do that?
Yes, we can cut any shape according to your specs. Our in-house CNC is used for smaller runs. For larger runs, we have relationships with die manufacturers. In both situations, we can customize the material for you.
Can I get a sample?
We can provide a sample of the material upon request.
I have fiber, can you make it into felt for me?
Yes, we work with an extensive range of fibers. As manufacturers, we can help you turn your fibers into felt. Please contact us and we'll work with you.
Can you make a custom felt blend for me?
Yes! Our in-house manufacturing allows us to customize felts to achieve certain properties. Learn more about our process and limitations here.
What is the minimum felt production run?
Our minimum run for felt is 500 - 1000 pounds. Since our machines are set up in a specific manner to ensure consistency and quality, we require a minimum run.
Please wash and scour your fiber before giving it to us. We do not have the facilities or machines to do that for you.
We can help you with resources of where you can get it scoured in North America.
